Privacy Policy

1. Introduction

At Nexentron ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, company name, and postal address
• Professional Information: Job title, company size, industry, and business requirements
• Communication Data: Messages, inquiries, and feedback you send to us
• Project Information: Details about your projects, technical requirements, and specifications

2.2 Technical Information

We automatically collect certain technical information, including:

• Device Information: IP address, browser type, operating system, and device type
• Usage Data: Pages visited, time spent on pages, referral sources, and navigation patterns
• Cookies and Tracking: Data collected through cookies and similar tracking technologies
• Log Files: Server logs that record technical information about your visits

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Service Provision

• Respond to your inquiries and provide customer support
• Deliver our electronic design and IoT development services
• Process and fulfill your service requests
• Communicate project updates and technical information

3.2 Business Operations

• Improve our website functionality and user experience
• Analyze usage patterns to enhance our services
• Conduct market research and business analysis
• Maintain and improve our technical infrastructure

3.3 Marketing and Communications

• Send you relevant industry insights and technical updates
• Notify you about new services and capabilities
• Invite you to events, webinars, and educational content
• Share case studies and success stories (with your consent)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and technical infrastructure
• Email communication and marketing platforms
• Analytics and performance monitoring
• Payment processing and billing
• Cloud storage and data backup services

4.2 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal obligations and court orders
• Protect our rights, property, and safety
• Prevent fraud and security threats
• Respond to government requests and regulatory inquiries

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to the same privacy protections.

5. Data Security

We implement robust security measures to protect your personal information:

5.1 Technical Safeguards

• Encryption: Data transmitted and stored using industry-standard encryption
• Secure Servers: Protected hosting environments with regular security updates
• Access Controls: Restricted access to personal information on a need-to-know basis
• Monitoring: Continuous monitoring for security threats and unauthorized access

5.2 Organizational Measures

• Regular security training for employees
• Incident response procedures and protocols
• Regular security audits and assessments
• Data minimization and retention policies

Important: While we implement comprehensive security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information using industry best practices.

6. Your Rights and Choices

You have several rights regarding your personal information:

6.1 Access and Portability

• Request access to the personal information we hold about you
• Receive a copy of your data in a portable format
• Verify the accuracy and completeness of your information

6.2 Correction and Updates

• Correct inaccurate or incomplete personal information
• Update your contact preferences and communication settings
• Modify your marketing and newsletter subscriptions

6.3 Deletion and Restriction

• Request deletion of your personal information (subject to legal requirements)
• Restrict the processing of your data in certain circumstances
• Object to processing based on legitimate interests

To exercise these rights, please contact us at contact@nexentron.com. We will respond to your request within 30 days.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

7.1 Types of Cookies

• Essential Cookies: Necessary for website functionality and security
• Performance Cookies: Help us understand how visitors use our website
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements

7.2 Cookie Management

You can control cookies through your browser settings:

• Block or delete cookies from your browser
• Set preferences for different types of cookies
• Receive notifications when cookies are being used
• Disable tracking for advertising purposes

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

• Contact Information: Retained while you are an active client or prospect
• Project Data: Kept for the duration of the project plus 7 years for business records
• Marketing Data: Retained until you unsubscribe or request deletion
• Technical Data: Typically retained for 12-24 months for analytics purposes
• Legal Requirements: Some data may be retained longer to comply with legal obligations

When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

9. International Data Transfers

Nexentron is based in India, and your information may be transferred to, stored, and processed in India or other countries where our service providers are located. We ensure that:

• Adequate protection is provided for international transfers
• Service providers maintain appropriate security standards
• Data transfer agreements include necessary safeguards
• We comply with applicable data protection laws

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information promptly.

If you believe we have collected information from a child, please contact us immediately at contact@nexentron.com.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes:

• We will post the updated policy on our website
• We will update the "Last Updated" date
• For significant changes, we will provide advance notice
• We may send email notifications to affected users

Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We are committed to addressing your privacy concerns promptly and will respond to your inquiries within 30 days.